Privacy Policy

Privacy Policy for Offplan Lion - Dubai

At Offplan Lion - Dubai, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, interact with our services, or engage with us via digital marketing channels such as social media ads (Facebook, Instagram, Snapchat, LinkedIn, Google Ads) and other online platforms. By using our website or interacting with our ads, you consent to the practices described in this policy.

Information We Collect

We collect various types of information to provide you with the best possible experience and to support our marketing efforts. The data we collect may include:

- Personal Information: This may include your name, email address, phone number, and other details you provide when filling out forms, subscribing to our services, or interacting with our digital ads.

- Technical Information: This includes your IP address, browser type, device type, location data, and other technical data that helps us understand how visitors interact with our website and ads.

- Usage Data: We track how you use our website, which pages you visit, and the duration of your visit, as well as how you interact with our ads and marketing campaigns.

- Cookies and Tracking Technologies: We use cookies, pixels, and other tracking technologies to enhance your experience on our website and through digital advertising. These technologies may also track your interactions with ads on social media platforms (Facebook, Instagram, Snapchat, LinkedIn) and search engines (Google Ads).

2. How We Use Your Information

The information we collect helps us improve our services and enhance your experience. We use the data for the following purposes:

- Providing Services: To respond to your inquiries, process requests for information, and assist you with real estate leads, property details, and other related services.

- Digital Marketing and Advertising: To deliver targeted advertising via platforms like Facebook, Instagram, Snapchat, LinkedIn, and Google Ads. We may use your data to show you relevant ads and promotions that match your interests and preferences.

- Improving User Experience: To personalize your experience on our website, tailor content to your preferences, and optimize the website’s functionality.

- Analytics and Performance: To measure the effectiveness of our digital marketing campaigns and analyze user behavior on our website and social media channels, helping us to optimize content and advertisements.

3. Cookies and Tracking Technologies

Our website and digital marketing campaigns use cookies and similar technologies to enhance user experience, track engagement, and serve personalized ads. These technologies help us:

- Track Your Interactions: When you visit our website or interact with our ads on platforms like Facebook, Instagram, LinkedIn, Snapchat, or Google, we may use cookies and tracking pixels to monitor your activity and tailor the ads you see.

- Improve Ads: We use data to measure how effective our ads are across various platforms, ensuring they are relevant and engaging.

- Retargeting: We may use retargeting ads to show you relevant offers and property listings based on your prior visits to our website or interactions with our ads.

You can control cookie settings through your browser or device, but please note that disabling cookies may limit your ability to use certain features of our website and receive targeted ads.

4. How We Protect Your Information

We take the protection of your personal data seriously and employ appropriate technical and organizational safeguards to prevent unauthorized access, use, or disclosure. These measures include:

- Encryption: We use encryption to secure sensitive data transmitted through our website and digital marketing platforms.

- Access Control: We restrict access to your personal data to authorized personnel only.

- Regular Audits: We regularly assess our security practices to ensure that your data is being protected effectively.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data under the following circumstances:

- Service Providers: We may share your data with trusted third-party service providers who help us manage our website, conduct digital marketing campaigns, or provide customer support services. These third parties are obligated to protect your information and may not use it for purposes other than those specified by us.

- Social Media Platforms: When you interact with our ads or content on platforms like Facebook, Instagram, LinkedIn, Snapchat, or Google Ads, the platforms may collect information directly from you as part of their advertising and analytics services. Please review their respective privacy policies for more details on how they handle your data.

- Legal Requirements: We may disclose your personal data to comply with legal obligations, enforce our policies, or protect our rights, property, or safety, or the rights, property, or safety of others.

6. Your Rights and Choices

You have certain rights regarding your personal data, including:

- Access: You can request access to the personal data we hold about you.

- Correction: If any information we have is inaccurate, you can request that it be corrected.

- Deletion: You can request the deletion of your personal data, subject to certain legal or contractual limitations.

- Opt-Out: You can opt out of receiving promotional emails or targeted ads at any time:

  - For emails: Use the unsubscribe link in the email.

  - For ads: You can adjust your ad preferences directly on social media platforms or through your browser’s cookie settings.

7. Third-Party Links

Our website and digital marketing materials may contain links to third-party websites or services. Please be aware that we are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal data from individuals under 18. If you believe we have inadvertently collected personal information from a child, please contact us so we can take appropriate action.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated "Effective Date." We encourage you to periodically review this policy to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or how we handle your personal data, please contact us at:

Offplan Lion - Dubai* 

Email: sunil@offplanlion.com

Phone: +971 55 877 2978 

By using our website or engaging with our digital marketing ads, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.